If you were involved in an accident or have suffered a loss, you may need to file a claim with us. An explanation of the process will help you understand how your claim will be handled and what you will need to do.

It is very important that we receive the claim as soon as possible. Please see our available options for reporting claims.

Find those answers to questions most often on your mind.

Our friendly, knowledgeable team of professionals will assist you in all aspects of the claims process. Our staff adjusters are licensed in the required states and receive annual continuing education.

In addition, the entire claim staff has been trained in Fraud Awareness. In fact, Gateway has teamed up with MJM Investigations to detect fraud and prevent future fraudulent claims.