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What to expect from your Claim Representative
Investigate the Facts...
Determine Who's Liable...
Inspect and Estimate Damages...
For any claim reported, the Claim Representative would do the following...
Complete Claim Process...
Time it takes to Handle The Claim...
Vehicle Appraisals and Inspections...
Total Loss Vehicle...
Taking Steps to Prevent Further Damage or Loss...
Affect to Your Policy Rates...
Claims Service
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Reporting A Claim | Claims Process | FAQs
Claims Process
Reporting a Claim
FAQs

Because each claim is unique, the claim handling process varies. Below are the typical steps your claim will go through after you report it:

Report A Claim...
Claims Team Directory

The steps in handling your claim can vary depending on the type of loss. A claim representative will help you through the process by:

A loss should be reported ASAP to our Claims Dept. via fax, email or phone.
Timely reporting of accidents is necessary to protect your interests and to preserve key information needed by your claims adjuster to conduct a good investigation.
Claims Process